The analytical material examines the practice of the Netherlands National Contact Point in addressing issues related to the application of the OECD Guidelines for Multinational Enterprises. The analysis is based on cases involving Uber, Pluspetrol, Perfetti Van Melle and Stellantis, which concern labour rights, environmental and human rights risks, the activities of digital platforms, disclosure of information, and corporate responsibility in supply chains.
Particular attention is given to the procedures for handling specific instances, the provision of good offices and mediation, further examination where the parties are unable to reach an agreement, and the recommendations formulated by the NCP for companies.
The material demonstrates how the OECD’s general standards are applied to specific business situations through due diligence, stakeholder engagement, transparency, risk management and the remediation of adverse impacts. It also presents practical conclusions that may be used to support the further development of the Kazakhstan NCP and to raise awareness among Kazakhstani businesses of the principles of responsible business conduct.
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