Working Group meeting

On January 13, 2021, the Ministry of Labor and Social Protection of the Population of the Republic of Kazakhstan held a final meeting of the working group to discuss the implementation of recommendations based on the results of the defense of the Second Report on the implementation of the UN International Covenant on Economic, Social and Cultural Rights.

The meeting was attended by heads of departments of government departments (MTSZN, MNE, MIT, Gen. Prosecutor's Offices, MOH, MES, MISD, MIA, MIIR, MF, etc.), representatives of the Supreme Court, the Anti-Corruption Agency of the Republic of Kazakhstan, the Agency for Civil Service Affairs and Non-Governmental Organizations.

The Director of the Institute's Center, Dolores Tyulebekova, spoke on behalf of the Economic Research Institute JSC, who spoke about the activities of the National Contact Center (NCC), which operates within the framework of the Guidelines of the Organization for Economic Cooperation and Development for Multinational Companies.

NCCs ar.organizations created to improve the effectiveness of the OECD Guidelines for Multinational Companies, as well as an out-of-court grievance mechanism, in a word, mediation.

In 49 countries of the world, NCCs are already functioning effectively, accounting for about 80% of foreign direct investment.

Between 2000 and 2019, national contact centers handled more than 500 cases in more than 100 countries. The majority of cases (57%) relate to human rights, employment and workers ' issues, and the environment.

Between 2011 and 2019, more than a third of all cases (36%) that were accepted for consideration by national contact centers resulted in some form of agreement between the parties; approximately 33% resulted in a change in the internal policy of the company in question.

The NCC operates on the principles of impartiality, transparency, fairness and compliance with the OECD Guidelines.

The main tasks and functions of the NCC are:

• raising awareness of the Guidelines;
• consideration of requests and complaints of applicants;
• making decisions based on the results of consideration of appeals;
• cooperation and interaction with the NCCs of the OECD member countries.

The functions of the Secretariat of the National Contact Center are performed by the Economic Research Institute.

More information about the activities of the NCC of the Republic of Kazakhstan can be found HERE.