Mediation as a Tool for Dialogue: The Experience of the OECD National Contact Point in Kazakhstan

15.10.2025

On October 15, 2025, as part of the Civil Forum of the Republic of Kazakhstan, a panel session titled “Mediation and Civil Society: New Horizons of Cooperation” was held. Zhanar Tulegenova, Deputy Director of the World Economy Research Center at the JSC “Economic Research Institute ” and Head of the Secretariat of the National Contact Point (NCP) for Responsible Business Conduct, delivered a presentation.

In her speech on “Mediation as a Tool for Dialogue: The Experience of the OECD National Contact Point,” the speaker emphasized that the NCP is part of a global network of 52 OECD National Contact Points operating in countries that have adhered to the OECD Declaration on International Investment and Multinational Enterprises.

Kazakhstan’s NCP was established under the Ministry of National Economy of the Republic of Kazakhstan and functions as a platform for dialogue among business, government, and civil society. Its activities are aimed at promoting and practically implementing the OECD Guidelines for Multinational Enterprises, which cover issues such as human rights, labor standards, environment, transparency, and anti-corruption.

Zhanar Tulegenova noted that Kazakhstan is pursuing consistent efforts to join the OECD, and the development of the NCP institution represents an important part of this process.

Mediation, as applied within NCP procedures, contributes to the peaceful resolution of conflicts, the strengthening of trust, and the promotion of a culture of responsible business conduct.



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Saved: 15.10.2025






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